To reflect or react, what is the difference?

Reflect friendly to others but give it a fair chance to express your uncompromised idea.
Learn emotional intelligence through mutual feedbacks in your community.


The culture of corporates is changing with a high elan toward a more human-centric community. Transparency, openness, acceptance and other ever-newer terms are introduced to stimulate a more friendly working community. For good reason. This change is inevitable though leaders shall support the process with their full positive power. One aspect of the changing team behavior is person-to-person communication, how employees react in a wide variety of situations to the other.


Emotional intelligence

This seems to be a relatively new topic in people’s behavior topics. While it is a very simple thing and it was ever-present in our community. In everyday business life, we can meet the situation where it’s easy to get in fever. If an employee loses its patience and reacts to suddenly that might have bad consequences. Therefore sudden actions are not to be taken, rather one shall think over the objective situation and communicate properly his or her opinion. What can conscious emotional intelligence help? If we are more practiced to understand our emotion we can better control it and handle difficult situations faster and still in an objective manner.

What we bring with us

When starting new positions we always have the chance to start with a clean sheet. All emotionally triggered mistakes can be avoided if we listen to our inner voice carefully. Our memorized mistakes can send a warning signal, but we can take that inner advice to a certain limit. To overperform where we stand with emotional control needs continuous practicing. That’s why emotional intelligence is needed to be trained, mentored by more experienced persons. If we realize the real power of it that will become fun and probably we insist to have the benefit of it. Practicing this type of intelligence trait is mutually beneficial to our community because we eliminate unnecessary loss of energy and can concentrate on valuable things. Take action without loss of power and damage of personal connection, that’s the goal.

Reflection, try this first

If we are aware that we can hurt others for no reason, we start to pay more attention to the voice of communication. That includes verbal communication, writing, and body language. Being a beginner it’s better to behave like a coach who is actively listening to the other person. It’s an empathetic attitude that makes it possible to reflect for the received information in a stimulative, positive attitude. Coaches do not give direct instruction rather help with their comments to others to find the solution for their pain. It does not mean we have to agree with everything that we hear but do not try to confront directly until having the skill to be assertive.

Reaction with safe hand

With a fair amount of practice, a professional can arrive at the state of a good communicator. It is important mostly for the sake of efficiency not because we might hurt others. As a consequence, of course, there will not happen energy-consuming frictions in the workplace, moreover, the team health will be protected. Our arguments will be formed to help the positive thinking at a collective level and speed up the organization learning how the community processes the examples. How can an employee find when he arrives at the right emotional intelligence level? Our behavioral act is reflective and in this rush age, the feedback is even more sensible. It is a test-and-try, continuos self-experimentation process.

Learning and feedback

The personal communication events happen at an increasing frequency because our business environment dictates more and more challenges. The motivation to do that right shall be that it is always possible to learn a better way to express ourselves and practice a level of empathy that makes all our peers happier and keep the team in a positive development curve. Ask properly and answer properly and introduce your fact with patience but with no hesitance. There are many free sources to practice and listen to good examples starting with YouTube and many vlog and podcast sources. From those sources, we can sharpen our dictionary that expresses our mentality better and also resonate with the special and closer professional environment where we actually are.

Summary

Reflect first properly on the information conveyed to you. When you can process the live information fast and safe and then react positively and honestly. Do it at the same time is not easy but definitely pays off. Until you are not sure about your well trained emotional intelligence just reflect friendly think over alway how to give it a fair chance to express your idea. And use that experience in a later situation. Always play a fair game, that shall be the example for others which helps to transform the collective behavior at work.

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
Maya Angelou

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