Discovering reality in business
We developed a new software product that could replace paperwork on field with simple electronic worksheets. We realized that large amount of information was generated about the work including the business transactional data and also employee behaviour. Our customers got aware of that and started to ask more and more reports that they can see using this information right in our software. We started to extend our application with report services but it become more and more difficult to handle efficiently this part of our service. There were many complaints about the quality of report and the service consumed far more resources from us than it was reasonable to invest. We started to find a partner who was good at business data visualization and was flexible enough to fit the scope of our business model. In the same time our customers had to be convinced about the reasonable scope of reporting to adjust the trade-off between benefits and costs. With switching off our own reporting mo