How work-life and business application changes in time?

We developed a new software product that could replace paperwork on field with simple electronic worksheets. We realized that large amount of information was generated about the work including the business transactional data and also employee behaviour. Our customers got aware of that and started to ask more and more reports that they can see using this information right in our software. We started to extend our application with report services but it become more and more difficult to handle efficiently this part of our service. There were many complaints about the quality of report and the service consumed far more resources from us than it was reasonable to invest. We started to find a partner who was good at business data visualization and was flexible enough to fit the scope of our business model. In the same time our customers had to be convinced about the reasonable scope of reporting to adjust the trade-off between benefits and costs. With switching off our own reporting mo

New processes, new applied methods need economical justification. Typical example is when software are introduced to the work group so that it makes their life easier, they can work more productive. Usually, the mandate is already in place when the users see the new software or hear a non alterable fact about rolled-out new business functions. The nice and optimum way to see the new business application around should be naturally supported by productivity measurement as far as the improvement of productivity is goal of the company. Some of direct or indirect influence factors of better business performance shall be taking into consideration anyway. Direct influence on productivity The hard factors, tangible effects are the classics like time, saving resources and to higher the quality. Measuring shall not be difficult but always comes something in between that interferes our plan for transparency and measurement. Loosing the focus at the end : we are most of the time in hurry, ther

Nice environment, motivating project goal, good people. This stunning condition sounds very good when we plan a new project. We come together in places which is organized and ornamented according to the new standards. We can feel like a startup company when we kick off a new service development. After happy start there can occur some discrepancy that we did not expect for. Is is really a surprise or did we experience this degrade of motion most of the times? Unfortunately the real life can surprise us and if it can it does.  If we check an average day of a company from in wider context, we realize the general digitalization trends are curving it independent of what is the business profile, industry type. The problem solving related to whole scale of business subjects (e.g. software development, organizational change, vendor selection, knowledge sharing) are equally dependent on the applied business software, organization management, corporate assets including the culture itself.