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Showing posts with the label organitazion development

To reflect or react, what is the difference?

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Reflect friendly to others but give it a fair chance to express your uncompromised idea. Learn emotional intelligence through mutual feedbacks in your community. The culture of corporates is changing with a high elan toward a more human-centric community. Transparency, openness, acceptance and other ever-newer terms are introduced to stimulate a more friendly working community. For good reason. This change is inevitable though leaders shall support the process with their full positive power. One aspect of the changing team behavior is person-to-person communication, how employees react in a wide variety of situations to the other. Emotional intelligence This seems to be a relatively new topic in people’s behavior topics. While it is a very simple thing and it was ever-present in our community. In everyday business life, we can meet the situation where it’s easy to get in fever. If an employee loses its patience and reacts to suddenly that might have bad consequences. Therefore ...

Discovering reality in business

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We developed a new software product that could replace paperwork on field with simple electronic worksheets. We realized that large amount of information was generated about the work including the business transactional data and also employee behaviour. Our customers got aware of that and started to ask more and more reports that they can see using this information right in our software. We started to extend our application with report services but it become more and more difficult to handle efficiently this part of our service. There were many complaints about the quality of report and the service consumed far more resources from us than it was reasonable to invest. We started to find a partner who was good at business data visualization and was flexible enough to fit the scope of our business model. In the same time our customers had to be convinced about the reasonable scope of reporting to adjust the trade-off between benefits and costs. With switching off our own reporting mo...

Do we measure productivity?

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New processes, new applied methods need economical justification. Typical example is when software are introduced to the work group so that it makes their life easier, they can work more productive. Usually, the mandate is already in place when the users see the new software or hear a non alterable fact about rolled-out new business functions. The nice and optimum way to see the new business application around should be naturally supported by productivity measurement as far as the improvement of productivity is goal of the company. Some of direct or indirect influence factors of better business performance shall be taking into consideration anyway. Direct influence on productivity The hard factors, tangible effects are the classics like time, saving resources and to higher the quality. Measuring shall not be difficult but always comes something in between that interferes our plan for transparency and measurement. Loosing the focus at the end : we are most of the time in hurry, ther...