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Showing posts with the label revolution of services

From Artificial Intelligence to Digital Intelligence

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The future of workforce is threatened by AI solutions, we hear such news flooding our mailbox, professional communication at online media and events. The risk lies behind the fact the AI can replace more and more sophisticated work situations. Development of programmable and reusable algorithms can find similarities in data structures, dynamic dataflows, greater and greater fractions of business processes. Not a long ago we were only talking about AI’s emerging role in repeated and simple duties in manufacturing industry. From the second half of this decade there are tangible evidences of AI utilization in sensitive core of legal services, healthcare, life science research and more. The simple fact that in 10 years over 75% of work positions will disappear shall mean that society faces to massive unemployment crisis? Give it a try and dig out the positive effects of AI technologies and AI services. How this new phenomenon stimulates  the creation of new workplaces that never exis...

Discovering reality in business

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We developed a new software product that could replace paperwork on field with simple electronic worksheets. We realized that large amount of information was generated about the work including the business transactional data and also employee behaviour. Our customers got aware of that and started to ask more and more reports that they can see using this information right in our software. We started to extend our application with report services but it become more and more difficult to handle efficiently this part of our service. There were many complaints about the quality of report and the service consumed far more resources from us than it was reasonable to invest. We started to find a partner who was good at business data visualization and was flexible enough to fit the scope of our business model. In the same time our customers had to be convinced about the reasonable scope of reporting to adjust the trade-off between benefits and costs. With switching off our own reporting mo...

The role of motivation in the business

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Nice environment, motivating project goal, good people. This stunning condition sounds very good when we plan a new project. We come together in places which is organized and ornamented according to the new standards. We can feel like a startup company when we kick off a new service development. After happy start there can occur some discrepancy that we did not expect for. Is is really a surprise or did we experience this degrade of motion most of the times? Unfortunately the real life can surprise us and if it can it does.  If we check an average day of a company from in wider context, we realize the general digitalization trends are curving it independent of what is the business profile, industry type. The problem solving related to whole scale of business subjects (e.g. software development, organizational change, vendor selection, knowledge sharing) are equally dependent on the applied business software, organization management, corporate assets including the culture itse...